888score is committed to providing a safe, fair, and responsible gaming environment for every player in Bangladesh. Our tools, resources, and support channels are here to ensure that gaming remains a source of entertainment — never a source of harm.
At 888score, responsible gaming is woven into every layer of our platform. From the moment a player creates an account to every session they play — whether it is cricket betting during the BPL season, spinning the reels on a Pragmatic Play slot, or joining a live dealer table from Evolution Gaming — our systems are designed to support informed and measured play.
We recognise that while the vast majority of players enjoy gambling purely as entertainment, a small percentage can develop patterns that put their financial wellbeing or mental health at risk. Our responsible gaming framework is specifically designed to identify those risk patterns early, provide players with the tools to self-manage, and connect those who need professional support with the right resources.
888score's approach to responsible gaming covers five core pillars:
888score maintains a strict minimum age policy. Players must be 18 years of age or older to register an account, deposit funds, or access any game or betting market on the platform. This rule is non-negotiable and is applied uniformly to all players regardless of their location within Bangladesh.
Age verification begins at registration. All new players are required to provide their date of birth during sign-up. At the KYC stage — which must be completed before a first withdrawal is processed — players must submit a government-issued photo identification document that confirms their date of birth. Acceptable documents include:
Any account where age cannot be confirmed — or where the submitted documents indicate the player is under 18 — will be suspended immediately. Any funds deposited through an underage account will be returned to the original payment method following a verification review.
If you are a parent or guardian and you are concerned that a minor in your household may have attempted to access 888score, please contact us immediately at [email protected]. We also strongly recommend installing reputable parental control software on any device that may be accessible to children. Several free and paid tools are widely available for Android and iOS devices — the devices most commonly used by players in Dhaka, Chittagong, and across Bangladesh.
Set daily, weekly, or monthly deposit caps in BDT directly from your account settings. Once a limit is active, it cannot be increased for 24 hours — protecting you from impulsive top-ups during a losing streak.
Take a structured break from 1 day up to 6 weeks. Your account is temporarily suspended for the chosen period, giving you time and space to reassess your gaming habits without permanent consequences.
If you feel you need a longer break, self-exclusion closes your account for a minimum of 6 months. 888score will not send you any marketing communications for the duration of your exclusion period.
Set session-length alerts that notify you how long you have been playing. Regular prompts help you stay aware of time spent on the platform and make conscious decisions about continuing or stopping.
Define the maximum amount you are willing to lose in a given period. Once your loss limit is reached, further play is automatically restricted until the limit period resets, keeping your spending predictable.
Our support team at [email protected] is available around the clock. Whether you need help activating a limit, requesting self-exclusion, or simply want to talk, our trained staff are ready to assist without judgement.
Problem gambling can affect anyone, regardless of their income level, occupation, or social background. It does not always manifest as dramatic financial ruin — in many cases, early warning signs are subtle behavioural shifts that a player themselves may not immediately recognise. Awareness is the first and most important step.
The following behavioural indicators are commonly associated with the early and intermediate stages of problem gambling. If you recognise several of these patterns in yourself or in someone you know, it is strongly advisable to seek support:
888score provides a comprehensive suite of player protection tools that are accessible directly from your account at any time. These tools are designed to put you — the player — firmly in control of your gaming experience. All tools take effect immediately or within 24 hours depending on the type of restriction, and requests to remove or relax limits are subject to a mandatory cooling-off delay to prevent impulsive reversal.
Cap your daily, weekly, or monthly deposits in BDT. Limits are applied immediately; increases take 24 hours.
Set the maximum net loss you are comfortable with over a defined period. Play pauses automatically when the limit is hit.
Define how long each gaming session can last. When your limit is reached, you are logged out automatically.
Receive on-screen pop-up reminders at intervals of your choosing, showing session duration and net result.
To activate any of the above tools, log in to your 888score account, navigate to the Account Settings section, and select Responsible Gaming. Alternatively, contact our support team directly at [email protected] and a team member will apply the restriction on your behalf — typically within one hour of your request being received.
Self-exclusion is one of the most important tools available to players who feel they need to step back from gambling entirely. 888score offers two forms of voluntary break from the platform — a short-term Time-Out and a longer-term Self-Exclusion — to accommodate different levels of need.
A Time-Out allows you to temporarily close your 888score account for a period of your choosing, ranging from 24 hours to 6 weeks. During a Time-Out:
A Time-Out is ideal if you feel you need a structured short break — for example, during a stressful period at work or during Ramadan when you wish to step back from entertainment spending.
If you feel that a short break is not sufficient, you may request a full Self-Exclusion. Self-Exclusion closes your 888score account for a minimum period of 6 months, with options extending to 1 year, 2 years, 5 years, or permanently. During Self-Exclusion:
Financial control is at the heart of responsible gaming. 888score's deposit and spending limit tools give you a clear and consistent framework for managing how much you spend on the platform. Setting limits before you begin playing — rather than after a losing session — is one of the most effective habits you can develop as a player.
Once a deposit limit is set, any attempt to top up beyond that threshold within the relevant period will be automatically declined by the 888score payment system. A clear on-screen message will inform you that your limit has been reached and will display when the next deposit window opens.
Reducing a deposit limit takes effect immediately. Increasing a deposit limit is subject to a mandatory 24-hour cooling-off period — this delay is intentional and cannot be waived. It ensures that decisions to raise limits are made with a clear head, rather than in the heat of a session.
888score recommends that all new players set a monthly deposit limit before making their first deposit. A sensible rule of thumb is to set your monthly limit at no more than 2-5% of your monthly take-home income — an amount you could comfortably lose without it affecting your essential expenses. Remember: the ৳ amounts displayed in our promotional materials represent possible outcomes, not guaranteed returns.
Honest self-reflection is one of the most powerful tools available to any player. Review the questions below. If you answer "yes" to three or more, we encourage you to use 888score's responsible gaming tools or reach out to our support team.
If you believe that gambling is becoming a problem for you — or for someone you care about — taking action early is the most important step you can take. You do not need to wait until the situation reaches a crisis point. Help is available, and seeking it is a sign of strength and self-awareness.
Our dedicated support team is the first point of contact for any responsible gaming concern. Whether you want to activate a deposit limit, request self-exclusion, ask about our tools, or simply have a confidential conversation about your gaming habits, our team is available to assist you. We handle all responsible gaming communications with absolute discretion and without judgement.
Email our support team at [email protected] with the subject line "Responsible Gaming — [Your Username]". Responses are typically provided within 2 hours.
Sometimes the most effective first step is a candid conversation with a trusted family member, close friend, or community leader. Many players in Bangladesh find it helpful to discuss their gambling habits with someone they respect — a parent, sibling, or religious guide — before seeking formal support. Opening up can reduce the sense of isolation that often accompanies problem gambling.
If gambling has created financial difficulties, consider speaking with your bank directly. Most major Bangladeshi banks — including Dutch-Bangla Bank, BRAC Bank, City Bank, and Islami Bank — offer financial counselling services or can help you set up spending controls on your account. You may also consider asking a trusted family member to temporarily assist with household budget management while you regain control.
It is important to remember that gambling outcomes are determined by chance. No strategy, system, or pattern of play can guarantee consistent winnings. Games on the 888score platform — including slots from NetEnt and Microgaming, live casino tables from Evolution Gaming and Ezugi, and cricket betting markets — all carry an inherent house edge. Gambling should always be treated as a form of entertainment with a cost, not as a source of income or a solution to financial problems.
If you are concerned about your own gambling or that of someone close to you, please reach out to 888score's support team immediately. We respond to all responsible gaming requests as a priority, and everything you share with us is handled in strict confidence. You are not alone — help is one message away.
Email us at:
[email protected]Please use the subject line "Responsible Gaming Request" so our team can prioritise your message. Available every day, including Eid and public holidays.
When gaming is kept fun and within your personal budget, it is one of Bangladesh's most exciting forms of entertainment. Explore 888score's full offering — from BPL cricket betting to live casino — with the confidence that our safety tools are always by your side.