Your privacy matters to us. This Privacy Policy explains exactly what personal data 888score collects from players in Bangladesh, how that data is used and protected, and what rights you hold over your information. We are committed to handling your data with transparency and care.
All data transmitted between your browser and 888score is protected by industry-standard SSL/TLS encryption. Your personal and financial information is never transmitted in plain text over any network.
Identity documents submitted during KYC verification are stored in a secure, access-controlled environment. Only authorised compliance staff may access KYC materials, and access is logged and audited.
888score does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Your information is used exclusively to operate your account and improve our services.
We use cookies solely for platform functionality, session management, and anonymous analytics. We do not deploy third-party advertising cookies that track your behaviour across unrelated websites.
You have the right to access, correct, or request deletion of your personal data at any time. Simply contact [email protected] and our team will action your request within 30 days of receipt.
All marketing communications from 888score are opt-in by default. You may withdraw consent for promotional emails or SMS messages at any time by contacting our support team or using the unsubscribe mechanism in any communication.
For the purposes of this Privacy Policy, 888score ("we", "us", "our") acts as the data controller in respect of all personal data collected from players who register and use the 888score platform at https://888score.bid. As data controller, 888score determines the purposes and means by which personal data is processed.
888score is operated as an online entertainment platform serving adult players primarily based in Bangladesh. All data-related enquiries, access requests, correction requests, and deletion requests should be directed to our dedicated support channel:
This Privacy Policy applies to all personal data processed in connection with your creation of an 888score account, your use of games and betting markets on the platform, your deposits and withdrawals via bKash, Nagad, Rocket, Upay, and local Bangladeshi bank transfers, and your communications with our support team.
888score collects personal data from you through several channels: directly when you register or interact with the platform, automatically through your use of the website, and from third-party service providers involved in payment processing and identity verification. The categories of data we collect are set out below.
When you create an 888score account, we collect the following information which you provide directly:
To comply with our Know Your Customer (KYC) obligations and to protect the integrity of the platform, we may collect:
All financial transactions conducted through your 888score account generate records that we retain, including:
888score records all gameplay and betting activity on the platform, including game sessions, bet placement times and amounts, game outcomes, sports markets accessed, and in-play betting actions. This data is retained for regulatory compliance, dispute resolution, responsible gaming monitoring, and platform optimisation purposes.
When you access 888score, our servers and analytics systems automatically collect certain technical data:
When you contact 888score support via email at [email protected], we retain records of that correspondence including the content of your messages, attachments, and the date and time of each communication. These records are used to resolve your enquiry and to improve our support processes.
888score processes personal data only for clearly defined, legitimate purposes. We do not use your data for purposes beyond those described in this policy without first obtaining your consent or establishing a fresh legal basis for the new processing activity.
| Purpose | Data Categories Used |
|---|---|
| Account creation and management | Registration data, device data |
| Identity and age verification (KYC) | KYC documents, registration data |
| Processing deposits and withdrawals | Transaction data, KYC data |
| Delivering games and betting markets | Gaming activity data, device data |
| Responsible gaming monitoring | Gaming activity, transaction data |
| Fraud prevention and AML compliance | All categories as relevant |
| Customer support and dispute resolution | Communications data, transaction data |
| Platform analytics and improvement | Technical data, gaming activity data |
| Marketing communications (with consent) | Registration data, communications preferences |
888score applies data minimisation principles throughout: we collect and retain only the data that is necessary for the specific purpose at hand, and we do not process data beyond what is proportionate to that purpose.
888score relies on the following legal bases when processing your personal data:
The majority of data processing activities on 888score — including account registration, KYC verification, payment processing, game delivery, and support communications — are necessary for the performance of the contract between you and 888score (as set out in our Terms & Conditions). Without processing this data, we cannot provide the services you have signed up to receive.
888score processes certain categories of data on the basis of our legitimate business interests, provided that those interests are not overridden by your fundamental privacy rights. Legitimate interest processing activities include fraud detection, security monitoring, anti-money laundering checks, platform analytics, and responsible gaming monitoring. In each case, we have assessed that our interests in maintaining a safe, secure, and legally compliant platform are proportionate and do not unduly infringe on player privacy.
Certain processing activities are required by applicable law or are undertaken in response to lawful requests from relevant authorities. These include the retention of financial transaction records for audit purposes and the provision of information to law enforcement or regulatory bodies where legally mandated.
Where processing is not required by contract or legal obligation — principally in the context of marketing communications — 888score relies on your freely given, informed consent. You may withdraw consent for marketing communications at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal.
888score shares personal data with third parties only in the limited circumstances described below. We do not sell, rent, or license your personal data to any third party for their own commercial purposes.
To process your deposits and withdrawals, 888score shares the minimum necessary transaction data with the relevant payment service provider (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, or City Bank). The data shared is limited to what is required to execute the specific transaction and is governed by the privacy policies of the respective payment providers.
888score integrates games and betting markets from third-party software suppliers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game provided by one of these studios, technical session data is transmitted to the game server operated by that provider. Game providers are contractually prohibited from using this data for purposes other than game delivery and game performance monitoring.
To complete KYC verification efficiently and securely, 888score may work with specialist identity verification service providers. These partners process your KYC documents on our behalf under strict data processing agreements and are not permitted to use your identity data for any purpose other than verification on behalf of 888score.
888score may disclose personal data to law enforcement agencies, courts, or regulatory authorities where we are required to do so by law, court order, or legal process. We will not disclose more data than is strictly required to satisfy any such legal obligation, and where permitted by law we will notify you of any such disclosure request.
In the event that 888score undergoes a business reorganisation, merger, acquisition, or asset sale, personal data held about players may be transferred as part of that transaction. In such circumstances, we will take reasonable steps to ensure that the receiving entity is bound by privacy obligations consistent with this Policy and will notify affected players where practicable.
888score uses cookies and similar tracking technologies to operate the platform, remember your session, and gather anonymous usage statistics that help us improve the site experience for all players in Bangladesh.
Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember certain information about your visit, such as your logged-in status, language preferences, and session token. Cookies do not give 888score access to your device or to any personal data other than what you have chosen to provide.
888score does not deploy third-party advertising cookies, social media tracking pixels, cross-site behavioural profiling technologies, or any tracking mechanism designed to follow your activity on websites outside of 888score.bid. Our cookie use is strictly limited to the operational and analytical purposes described above.
You can control and delete cookies through your browser settings. Guidance on managing cookies is available in the help documentation for all major browsers including Chrome, Firefox, Safari, and Edge. Please note that disabling strictly necessary cookies will impair your ability to log in and use the 888score platform.
888score retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal obligations, and to resolve disputes. The following retention schedules apply as a general guide:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Contractual record-keeping, AML compliance |
| KYC identity documents | Duration of account + 5 years post-closure | Regulatory and AML compliance requirements |
| Transaction records | Duration of account + 7 years post-closure | Financial audit trail requirements |
| Gaming and betting activity logs | Duration of account + 3 years post-closure | Dispute resolution, responsible gaming review |
| Support communications | 3 years from date of correspondence | Dispute resolution and service improvement |
| Analytics and technical logs | 13 months on a rolling basis | Platform performance and security monitoring |
| Marketing consent records | Until consent is withdrawn + 3 years | Evidence of lawful basis for marketing |
Once a retention period has expired and there is no ongoing legal basis for continued processing, 888score will securely delete or anonymise the relevant data in a manner that ensures it cannot be reconstructed or attributed to any individual.
888score implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes the following safeguards:
In the unlikely event of a personal data breach that poses a risk to affected individuals, 888score will take immediate steps to contain the breach, assess its scope, and notify affected players via the email address registered to their account without undue delay. We will provide clear information on the nature of the breach, the data affected, the steps we have taken in response, and any recommended actions for affected players.
As a player on the 888score platform, you hold the following rights in respect of your personal data. To exercise any of these rights, contact us at [email protected] with your account username, the nature of your request, and any supporting information. We will respond within 30 calendar days.
You have the right to request a copy of the personal data that 888score holds about you. Upon a verified access request, we will provide a structured summary of the data categories held, the purposes for which they are processed, and the retention periods that apply. This is sometimes referred to as a Subject Access Request (SAR).
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. Please note that certain data fields (such as your registered name and date of birth as verified during KYC) may only be amended upon submission of supporting documentary evidence confirming the correct information.
You may request that 888score delete your personal data. We will honour erasure requests where the data is no longer necessary for the purpose for which it was collected, where you have withdrawn consent and there is no other legal basis for processing, or where the data has been processed unlawfully. Please be aware that certain data categories (principally financial transaction records and KYC documents) must be retained for legally prescribed periods and cannot be erased at your request during those periods.
You may ask 888score to restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved, or where you have objected to processing based on legitimate interests and we are considering that objection. During a restriction, 888score may retain the data but will not process it for other purposes.
Where 888score processes your data on the basis of legitimate interests, you have the right to object to that processing at any time. We will cease the relevant processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms. You may object to direct marketing at any time without restriction.
For data that you have provided to 888score and that is processed on the basis of your consent or a contractual necessity, you have the right to receive that data in a structured, commonly used, machine-readable format (such as CSV or JSON) and to request that we transmit it directly to another service provider where technically feasible.
888score may send you promotional communications about bonuses, new game launches, sports betting promotions, seasonal offers (such as Eid specials, BPL season promotions, and T20 World Cup offers), and platform updates. All marketing communications are sent only where you have provided your consent during registration or have subsequently opted in.
Marketing communications from 888score may be delivered via email to the address registered to your account. We do not use automated telephone calls or postal direct mail for marketing purposes. Any in-platform promotional messages displayed within your account session are considered operational communications and are not subject to marketing consent requirements.
You may opt out of all marketing communications at any time by contacting [email protected] and requesting removal from our marketing list. Your opt-out will be processed within 5 business days. Please be aware that even after opting out of marketing, you will continue to receive operational emails that are necessary for the management of your account — such as deposit confirmation notifications, withdrawal processing updates, KYC request emails, and security alerts.
888score may use your gaming activity and account history to personalise the promotional offers we send you — for example, highlighting sports betting promotions if your account history shows a preference for cricket betting, or featuring slot game bonuses if slots are your primary gaming activity. This personalisation is based solely on your activity within the 888score platform and does not involve data from external sources or cross-site tracking.
888score is strictly an adults-only platform. We do not knowingly collect, process, or retain personal data from individuals under the age of 18. Age verification is a mandatory component of our registration and KYC process, and we take all reasonable steps to prevent minors from accessing the platform.
If 888score becomes aware — through its own monitoring, through a parental notification, or through a KYC review — that an account has been registered by or on behalf of an individual under 18 years of age, the following steps will be taken immediately:
Parents and guardians who believe that a minor in their household may have accessed 888score should contact us immediately at [email protected]. We recommend the use of parental control software on shared devices to prevent minors from accessing online gambling platforms.
888score reserves the right to update or revise this Privacy Policy at any time. When material changes are made to the way we collect, use, or share personal data, we will update the "Last Updated" date at the top of this document and, where practicable, notify registered players via email. We encourage you to review this Privacy Policy periodically to remain informed about how we protect your information.
Your continued use of the 888score platform after any revision to this Privacy Policy constitutes your acknowledgement of the updated terms. If you disagree with any changes to this policy, you should stop using the platform and request account closure by contacting our support team.
For all privacy-related enquiries, data access requests, correction requests, erasure requests, or concerns about how 888score handles your personal data, please contact us using the following details:
888score is committed to resolving all privacy concerns promptly and transparently. If you feel that your privacy rights have not been adequately addressed after contacting us, you may seek further guidance from a relevant consumer protection or data protection authority in your jurisdiction.
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